Shipping policy
Truebell Shipping Policy (7-Day Delivery)
At Truebell, we are committed to delivering your orders quickly and safely.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped on Sundays or public holidays.
Delivery Timeline
We offer delivery within 7 business days from the date of dispatch across our serviceable locations. Delivery times may vary depending on your location.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS to track your shipment in real-time.
Delivery Delays
While Truebell aims to deliver all orders within 7 days, delays may occur due to:
- Weather conditions
- Courier service disruptions
- High demand or peak seasons
- Unforeseen logistical issues
We appreciate your understanding in such situations.
Address Accuracy
Please ensure that your shipping address and contact details are correct. Truebell is not responsible for delays or failed deliveries due to incorrect or incomplete information.
Damaged or Lost Orders
If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery. Our team will assist you with a replacement or resolution.
Contact Us
For any shipping-related queries, feel free to reach out:
-
truebelldropshipp@gmail.com
Thank you for choosing truebell.online.